Einsatz ab: asap
In this role, you will serve as the first point of contact for internal users, providing efficient and professional IT support, including VIP and executive-level assistance. You will resolve issues related to Windows 10/11, Microsoft Office 365, Zoom, as well as Google tools such as Gmail and Google Sheets. With your strong communication skills and service-oriented mindset, you will ensure smooth daily operations in a fast-paced, English-speaking environment.
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Proven experience in 1st level IT support, preferably with VIP support background
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Excellent command of English, both written and spoken
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German skills are an asset
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Strong interpersonal and communication skills, with the ability to interact at all organizational levels
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Solid technical knowledge of Windows 10/11, MS Office 365, Zoom, and Google Sheet, Google Mail
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Quick learner with strong problem-solving skills and a proactive mindset
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Professional appearance and customer-oriented approach
6 months (with possible extension)
Ursula Oesch